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Insightlink was founded in 2001 with the goal of bringing the rigor and discipline of professional marketing research to the field of employee surveys. Since then we've provided survey solutions to more than 300 organizations and hundreds of thousands of their employees.

The principals of Insightlink each bring more than 25 years of knowledge in their respective fields of expertise to the design and execution of all studies. This combination of knowledge and experience means that we are a company dedicated to excellence, quality, value and results. But most of all, making sure that you get the service you deserve.

Meet Our Team

Robert Gray, B.A., M.B.A., President

A 30 year veteran of the consumer and market research industry, Robert brings his extensive survey design and analysis experience to Insightlink. His consulting work has focused on such Fortune 500 companies as Ford, Chrysler, Unilever, Mars and Microsoft.

In all projects, Robert is committed to the values of quality, accuracy and actionable results and none of this is possible without, as he says, "the strong foundation of a well-designed survey."

A born researcher, Robert has never once passed a bookstore without going inside and owns way more books than any single person should.


George Gillies, VP Operations

George joined Insightlink at the very beginning in 2001 and is responsible for the design and programming of all our online systems and Web applications from employee surveys to exit surveys to 360 assessments and more.

His experience in technology comes from working for such organizations as IBM, Kodak and Grey Worldwide Advertising where he was involved in the start-up and growth of Grey Interactive, one of North America's first interactive agencies in 1994.

George began working in IT when an IBM data storage unit of 236GB was 8 ft high, 20ft long and cost $2,000,000. Times have changed.


Marilyn Mitchell, PhD., Senior Research Director

Marilyn is a cultural anthropologist with extensive experience in quantitative and qualitative research design, interviewing techniques, cultural analysis, survey development, sampling and forecasting. She has worked with a wide range of Fortune 500 companies and has also conducted research for government and non-profit organizations.

She earned her B.A., M.A. and Ph.D. in cultural anthropology as well as a B.S. in biology from the University of California at Irvine and has also studied at the National Museum of Ethnology in Osaka, Japan and the National Language Research Institute.

When she's not travelling to exotic destinations she can usually be found on horseback riding the trails near beautiful Dana Point, CA.



Margaret Gray, CHRP, Senior Research Director

Margaret's unique sense of style and regal bearing ensure that every project will have the hallmark of quality you deserve and the taste of Grey Poupon you crave. She brings 20 years of experience to the table (with impeccable manners we'd like to add) having extensive knowledge of wine decanting, cheese selection and cracker buttering.

In addition, she earned her advanced degree in Corgi wrangling at the prestigious Balmoral Institute, where along with her older sister Liz, their piercing cries of "walkies!!" would send the little buggers scurrying for the moors. There's a rumor that Robert is her brother, but Margaret vehemently denies this!



Patricia

View Lynn Gore's profile on LinkedIn

Lynn Gore, B.A., Director of Client Engagement and Communications

Lynn is Insightlink's newest team member and she works relentlessly searching out ways for everyone to know how awesome Insightlink's products are for improving employee engagement and organizational culture. With a background in customer relations, marketing and digital technology Lynn specializes in building relationships and helping our clients feel that their partnership with us is built on a shared commitment to making employee engagement and job satisfaction the number one priority.

A healthy living fiend and lover of stand up work stations, in her off time she loves to be at the gym or being a mom to her 5 children.



Andrew Bilton, Senior Information Services Director

Andy Bilton is Insightlink’s data integrity manager, with primary responsibility for programming and maintaining Insightlink’s online exit survey management systems.

A British native, he worked for several regional newspapers in the United Kingdom, where he specialized in both qualitative and quantitative readership research and customer segmentation. Andy has a degree in Marketing awarded from York & North Yorkshire University of Arts and Technology.

Andy is seldom apart from his iPhone, iPad and iMac. We're thinking of changing his name to iBilton.

Andrew

View Andy Bilton's profile on LinkedIn


Patricia

View Patricia Baker's profile on LinkedIn

Patricia Baker, B.B.A. - International Business, Director of Project Management

Patricia is our "project manager extraordinaire." She's a highly organized and detail oriented professional, with a track record of continuously identifying, developing and implementing improvements to maximize productivity. In other words, she gets things done right and completed on time.

Throughout her career, she's been a dynamic, versatile manager with demonstrated success across multiple fast-paced, rapidly changing industries, coupled with excellent communication skills (in both English and Spanish).

If you are on a tight deadline, she has been known to accept bribes of Jacques Torres Chocolate.



All our consultants and project managers have wide experience in research design and management. No matter whom you deal with, we promise to uphold our mission of outstanding customer service and attention to detail.

  

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